Gradient Telecom Hosted PBX service is a fully functional business phone system!!! Any feature you would expect from your traditional phone system is available and many more.
We also have the ability to add features to your system as new technology becomes available with no need for you to purchase or upgrade expensive hardware.
· Auto Attendant
A virtual receptionist that will quickly route callers to the correct person or department. There are no limits on the number of menus and we will walk you through the recording your voice prompts. We also offer professional recording options, contact us for details.
· Voicemail with Voicemail to email
Each user has an unlimited voicemail box size. All users also have the option of having their voicemails forwarded to email.
· Call Groups
We offer many flavors of calling groups tailored to your specific needs. Ring groups, bridged and shared line appearances, and ACD queues. One of our solution specialists can help you determine which one or mix of each will work best for your particular business needs.
· Music on Hold
While on hold or being transferred, your callers will hear the music that you choose from our collection, or send us your own to install on your system.
· FindME / FollowME
The ability to redirect calls to any home or mobile phone while you are out of the office.
· TeleWorker / RemoteWorker
Have your employees work from home by plugging their IP phone into their own broadband internet.